!!! HOTEL STAFF - NOT HONEST AT ALL!!! Do not take anything of value to this hotel. My family and I stayed for a week at this hotel casino before attending my mother-in-law's funeral. I know kinda lengthy, but worth the read.

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I'll never spend another dime at a place where you are treated like cattle. What kind of customer service is that? Zero!!! I had a reservation set up for this September, I cancelled it. If you buy a bottle of water there, you can't bring that into the pool area either. In fact, there's a vending machine right by the door to the pool. Doesn't matter that you bought the coffee in the lobby. WRONG AGAIN! They don't allow 'outside food or beverages' in the pool area. Last straw: if you buy a coffee at the coffee shop in the lobby and plan to go to the pool when it opens at 10 to enjoy your coffee and try to beat the crowd, NOPE.

Then you wake up on Saturday grab breakfast, head to the pool, if the weather is nice, it will be PACKED!!! There won't be a single chair left by 11:30 or for the rest of the day. They close the pool at 'dusk' which basically means as soon as possible once it starts getting dark. If you are local and work on a Friday, get home, pack head over, check in and grab a bite hoping to watch the sun set by the pool, think again. We spent the weekend a easily dropped $1000 on the room, food, drinks and concert tickets. They sell so many day passes to local residents that you won't find a chair or space to put your things if you get there from noon onward if it's a busy day. If you're a hotel guest, don't expect to enjoy the pool.

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